FAQs

Q: I see you’re in WA, I live in QLD. Will you ship it to me?

Yes, for sure. We ship daily. It takes about a week to ten days to get over east, depending on where you are. See our freight rates by clicking here .

Q: I’m not sure if the caravan brackets will fit on the back of my caravan. How can I tell?

We recommend there to be 100mm between the back of your caravan and the back of your rear bar. Most rear bars are adjustable and can be pulled out further. If you still aren’t sure, feel free to send us pictures of your setup – sales@mangrovejack.com

Q: How will I carry my trailer when I’m travelling?

Check out our range of mounting options by clicking here .

Q: What is the longest length of an individual trailer piece?

The drawbars are the longest piece, and they are 1550mm long.

Q: Should my boat be sitting on both rollers?

Yes. The rear riser arms are for stabilising only. All the weight should be carried on the rollers. If you need more advice, send us pictures of your setup and we can suggest changes.

Q: My rollers are wearing out quickly, why's that?

When you are retrieving the boat, we recommend lifting the trailer to glide under the boat as you winch. This won’t put so much stress on the winch and cut through the roller.